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Administration Site

Manage your site in the browser -- no software to install. One application does it all: Customer Management, Order Management, Content Management, Email Marketing, Discounts and Promo Codes, Catalog Management and more.

Administration Site Features

Login

  • Secure login page protects the Administration Site
  • Can be setup for Internet, Intranet, or Local only access
  • Administrator only accounts prevent unauthorized access
  • Setup multiple administrators for your company

Home Page

  • Notifications of all new orders, customers, visitors, quotes, and customer requests
  • Quick access to every section of the Administrator Site
  • Quick Help on every page

Customer Management

  • Easily view all customers
  • Filter customers to show only Anonymous or Registered users
  • Associate an external account number with any user (for example: Accounting ID)
  • View all Addresses on File for a customer
  • View the Customer’s Order History
  • View the Customer’s Quote History (B2B)
  • View the Customer’s Current Basket to assist with a checkout
  • Reset a customer’s password
  • Send a New Customer Email
  • Lock-out Customers
  • Approve Customer Applications
  • Set the Price Type for new accounts

Customer Request Managment

  • View all unresolved customer requests
  • Process customer comments and general questions
  • Process “Question about My Basket” requests
  • Process “Question about My Order” requests
  • Process “Question about a Product” requests
  • Delete requests that have been processed

Comments & Ratings Management

  • View all Comments & Ratings
  • Review comments and ratings before they appear on the site to prevent spam and abuse
  • Approve or Delete Comments
  • Approve or Delete Ratings
  • Filter Comments and Ratings by status

Catalog Management - Departments

  • Setup Departments for each site navigation
  • Unlimited Categories in each departments
  • Unlimited Products in each department
  • Specify Images and Content for each Department

Catalog Management - Categories

  • Organize the site into categories within each department for easy shopping.
  • Unlimited number of categories
  • Unlimited number of sub-categories
  • Unlimited number of products in each category and subcategory
  • Each category can contain custom marketing content and images.
  • Duplicate categories across Departments.
  • Duplicate sub-categories across Categories
  • Duplicate products across Categories and Sub-Categories
  • Search within a Category to quickly narrow results
  • Setup images and content for each Category, Sub-Category and Department

Catalog Management - Products

  • Add products in the Administration site or
  • Automatically import products from external applications
  • Quickly search for products by Name, Code, or Description
  • Easily upload multiple images for each product
  • Automatic Image Resizing - Provide a high quality image and Kangaroo Commerce Server will resize it automatically to create thumbnails, image inlays, and image popups
  • Maximum Image Protection ensures that all images are kept at a certain maximum size for smaller displays.
  • Product Marketing Content - Add custom text, images, and links for every product.
  • Product Variations - Specify options for a product such as color or size and have them displayed for the user to select.
  • Manage Product Shipping Info
    • Shipping Dimensions (Length, Height, Width, Weight)
    • Fixed Shipping and Handling Prices
  • Manage Product Price Levels
    • Web Price
    • Retail Price
    • Wholesale Price
    • Contractor Price
    • (additional levels are available)
  • Manage Product Inventory Status (In Stock, Out of Stock, Pre-Ordered, Back-Ordered)
  • Manage Additional Product Information
    • Disable or Enable products at any time
    • Specify if items are taxed
    • Allow for user specified pricing (auctions, donations, etc)

Catalog Management - Brands

  • Create an unlimited number of brands
  • Specify images and custom content for each Brand
  • Brand Management allows you to quickly enable and disable brands on the site

Affiliates

  • Create and manage affiliates
  • Assign a commission for affiliates
  • Track total sales and total commission for each affiliate
  • Easily enable or disable each affiliate
  • Create special promo codes just for affiliates to more easily track marketing campaigns

Product Marketing

  • Product “Up Sells”
  • You May Also Like
  • Best Sellers
  • On Sale Items
  • Clearance Items
  • New Items
  • Create and manage any number of Product Lists

Credit Card / Payment Gateways

  • Manage all credit card and payment gateways through the Administration site
  • Enable or disable gateways without restarting the site
  • Monitor slow gateways and switch to a new processor easily.
  • Manage credit cards
    • Securely collect credit cards using AES encryption
    • Verify credit cards as they are taking using Luhn validation

Shipping Processors

  • Integrated processing of FedEx, UPS, or DHL shipping carriers
  • Specify unique content for each Shipping Carries
  • Manage Shipping Methods for each Carrier
  • Specify unique content for each Shipping Method

Sales Tax

  • Specify sales tax rules for you locality
  • Or integrates with Avatax for sales tax at any location
  • Specify tax free items
  • Allow for tax free customers
  • Separate Shipping (non-taxed) and Handling (taxed) charges for easier reporting
  • Tax broken down by line item for easier reporting

Order Management

  • View all orders and filter by date
  • Bulk Processing of new orders
  • Process orders using an online Credt Card gateway or
  • Use an offline credit card terminal
  • Take payment at time of sale or
  • Wait until an order is ready for shipping to collect payment
  • Add custom shipping charges
  • Add a shipping tracking number
  • Return orders
  • Mark orders as Paid, Shipped, Voided, or Returned
  • View Credit Card numbers for offline processing
  • API allows for external fulfillment. For example, automatically send new orders to an accounting system.

Requests for Quote

  • Allow customer to submit Requests for Quotes for bulk orders or customizations
  • List all new Requests for Quotes
  • Respond to Quotes and mark them as deleted

Basket Management

  • View a customer’s current basket and assist with their checkout
  • Perform a checkout for the customer
  • View all active baskets
  • View all abandoned baskets
  • Delete abandoned baskets

Discounts

  • Amount off an order discounts
  • Percent off an order discounts
  • Amount of a specific product discount
  • Percent off a specific product discount
  • Free Shipping discounts
  • Affiliate discounts
  • Enable or disable discounts at any time
  • Specify a start date and end date for a discount
  • Allow unlimited uses or
  • Specify a Max Usage for each discount
  • Specify an optional Minimum Order Total for discount

Promo Codes

  • Create unlimited Promo Codes for each discount
  • Report on orders and baskets by Promo Code
  • Allow Promo Codes to be used an unlimited number of times or
  • Specify a Max Usage for each Promo Code

Email Templates

  • Manage the look and feel of every email
  • Add dynamic content to emails like the user’s Cart or an Order
  • Test emails before sending them
  • Review all emails after they have been sent
  • Track email history
  • Built In Templates for
    • New Customers
    • Password Reset
    • Email a Product
    • Email Cart
    • Order Confirmation
  • Configure the Subject line and From Address of emails

Site Content

  • Manage every piece of content (text and images) on the site using an easy editor
  • No HTML coding required, everything is point and click
  • Embed images, movies, flash, links and more
  • Paste directly from Word or from HTML
  • Manage site policies like Shipping Policy, Returns Policy, Payment Policy, Privacy Policy
  • Manage site Contact Information

Settings

  • Manage tax rates
  • Specify the price type for new customers
  • Manage which payment types are available to anonymous customers
  • Manage Payment Methods and Payment Processors
  • Manage Shipping Carriers, Shipping Methods, and Shipping Processors

Contact Us

Support:support@kangaroosoftware.com
Sales:sales@kangaroosoftware.com
Phoenix:(480) 414-0506
Orlando:(407) 283-7399

Copyright © 2011 Kangaroo Software, LLC