Administration Site

Login

• Secure login page protects the Administration Site
• Can be setup for Internet, Intranet, or Local only access
• Administrator only accounts prevent unauthorized access
• Setup multiple administrators for your company

Home Page

• Notifications of all new orders, customers, visitors, quotes, and customer requests
• Quick access to every section of the Administrator Site
• Quick Help on every page

Customer Management

• Easily view all customers
• Filter customers to show only Anonymous or Registered users
• Associate an external account number with any user (for example: Accounting ID)
• View all Addresses on File for a customer
• View the Customer’s Order History
• View the Customer’s Quote History (B2B)
• View the Customer’s Current Basket to assist with a checkout
• Reset a customer’s password
• Send a New Customer Email
• Lock-out Customers
• Approve Customer Applications
• Set the Price Type for new accounts

Customer Request Managment

• View all unresolved customer requests
• Process customer comments and general questions
• Process “Question about My Basket” requests
• Process “Question about My Order” requests
• Process “Question about a Product” requests
• Delete requests that have been processed

Comments & Ratings Management

• View all Comments & Ratings
• Review comments and ratings before they appear on the site to prevent spam and abuse
• Approve or Delete Comments
• Approve or Delete Ratings
• Filter Comments and Ratings by status

Catalog Management - Departments

• Setup Departments for each site navigation
• Unlimited Categories in each departments
• Unlimited Products in each department
• Specify Images and Content for each Department

Catalog Management - Categories

• Organize the site into categories within each department for easy shopping.
• Unlimited number of categories
• Unlimited number of sub-categories
• Unlimited number of products in each category and subcategory
• Each category can contain custom marketing content and images.
• Duplicate categories across Departments.
• Duplicate sub-categories across Categories
• Duplicate products across Categories and Sub-Categories
• Search within a Category to quickly narrow results
• Setup images and content for each Category, Sub-Category and Department

Catalog Management - Products

• Add products in the Administration site or
• Automatically import products from external applications
• Quickly search for products by Name, Code, or Description
• Easily upload multiple images for each product
• Automatic Image Resizing - Provide a high quality image and Kangaroo Commerce Server will resize it automatically to create thumbnails, image inlays, and image popups
• Maximum Image Protection ensures that all images are kept at a certain maximum size for smaller displays.
• Product Marketing Content - Add custom text, images, and links for every product.
• Product Variations - Specify options for a product such as color or size and have them displayed for the user to select.
• Manage Product Shipping Info
• Shipping Dimensions (Length, Height, Width, Weight)
• Fixed Shipping and Handling Prices
• Manage Product Price Levels
• Web Price
• Retail Price
• Wholesale Price
• Contractor Price
• (additional levels are available)
• Manage Product Inventory Status (In Stock, Out of Stock, Pre-Ordered, Back-Ordered)
• Manage Additional Product Information
• Disable or Enable products at any time
• Specify if items are taxed
• Allow for user specified pricing (auctions, donations, etc)

Catalog Management - Brands

• Create an unlimited number of brands
• Specify images and custom content for each Brand
• Brand Management allows you to quickly enable and disable brands on the site

Affiliates

• Create and manage affiliates
• Assign a commission for affiliates
• Track total sales and total commission for each affiliate
• Easily enable or disable each affiliate
• Create special promo codes just for affiliates to more easily track marketing campaigns

Product Marketing

• Product “Up Sells”
• You May Also Like
• Best Sellers
• On Sale Items
• Clearance Items
• New Items
• Create and manage any number of Product Lists

Credit Card / Payment Gateways

• Manage all credit card and payment gateways through the Administration site
• Enable or disable gateways without restarting the site
• Monitor slow gateways and switch to a new processor easily.

• Manage credit cards
• Securely collect credit cards using AES encryption
• Verify credit cards as they are taking using Luhn validation

Shipping Processors

• Integrated processing of FedEx, UPS, or DHL shipping carriers
• Specify unique content for each Shipping Carries
• Manage Shipping Methods for each Carrier
• Specify unique content for each Shipping Method

Sales Tax

• Specify sales tax rules for you locality
• Or integrates with Avatax for sales tax at any location
• Specify tax free items
• Allow for tax free customers
• Separate Shipping (non-taxed) and Handling (taxed) charges for easier reporting
• Tax broken down by line item for easier reporting

Order Management

• View all orders and filter by date
• Bulk Processing of new orders
• Process orders using an online Credt Card gateway or
• Use an offline credit card terminal
• Take payment at time of sale or
• Wait until an order is ready for shipping to collect payment
• Add custom shipping charges
• Add a shipping tracking number
• Return orders
• Mark orders as Paid, Shipped, Voided, or Returned
• View Credit Card numbers for offline processing
• API allows for external fulfillment. For example, automatically send new orders to an accounting system.

Requests for Quote

• Allow customer to submit Requests for Quotes for bulk orders or customizations
• List all new Requests for Quotes
• Respond to Quotes and mark them as deleted

Basket Management

• View a customer’s current basket and assist with their checkout
• Perform a checkout for the customer
• View all active baskets
• View all abandoned baskets
• Delete abandoned baskets

Discounts

• Amount off an order discounts
• Percent off an order discounts
• Amount of a specific product discount
• Percent off a specific product discount
• Free Shipping discounts
• Affiliate discounts
• Enable or disable discounts at any time
• Specify a start date and end date for a discount
• Allow unlimited uses or
• Specify a Max Usage for each discount
• Specify an optional Minimum Order Total for discount

Promo Codes

• Create unlimited Promo Codes for each discount
• Report on orders and baskets by Promo Code
• Allow Promo Codes to be used an unlimited number of times or
• Specify a Max Usage for each Promo Code

Email Templates

• Manage the look and feel of every email
• Add dynamic content to emails like the user’s Cart or an Order
• Test emails before sending them
• Review all emails after they have been sent
• Track email history
• Built In Templates for
• New Customers
• Password Reset
• Email a Product
• Email Cart
• Order Confirmation
• Configure the Subject line and From Address of emails

Site Content

• Manage every piece of content (text and images) on the site using an easy editor
• No HTML coding required, everything is point and click
• Embed images, movies, flash, links and more
• Paste directly from Word or from HTML
• Manage site policies like Shipping Policy, Returns Policy, Payment Policy, Privacy Policy
• Manage site Contact Information

Settings

• Manage tax rates
• Specify the price type for new customers
• Manage which payment types are available to anonymous customers
• Manage Payment Methods and Payment Processors
• Manage Shipping Carriers, Shipping Methods, and Shipping Processors